How safe is sciebo?
Unlike most cloud providers, sciebo stores und processes your data in Germany exclusively. This takes place not anywhere by anyone, but only by qualified employees of the data processing centres in Bonn, Duisburg-Essen and Münster. As a result, your data is subject to the German Data Protection Act, one of the strictest in the world. As a non-commercial public service provider, we also have no interest in passing on your data. To protect your data we use state-of-the-art security technology. The transmission paths to your devices are of course SSL-encrypted. Altogether, sciebo is the safe alternative for your data.
What data may I store on sciebo?
Basically, sciebo is intended for storing and sharing data from study, research and teaching only. Apart from this, your institution decides what data you may store on sciebo. Usually this depends on the need for protection of certain types of data and is communicated in form of directives or regulations. The WWU, for example, provides a Cloud Directive as well as Recommendations for the Use of the Cloud Storage Service "sciebo".
Do you encrypt the data stored on the sciebo servers?
We encrypt the communication channels with SSL. Files on the sciebo servers are not encrypted as this would limit the service's functions. Users can encrypt data which is particularly worthy of protection before uploading with external tools such as Boxcryptor or Cryptomator. Please note that encrypted data does not allow web access and that sharing encrypted data with other users is more complicated.
Do you perform a data backup?
No. Due to the enormous size of the data volume, we can not perform a data backup. However, our storage systems are very well protected from data loss through technical measures and even cope with the simultaneous failure of multiple drives. Data accidentally overwritten or deleted by yourself can usually be restored from the recylce bin in the web interface or using the versioning function on your local system. Still, we strongly recommend to make an external backup of important data.
I believe someone has access to my account. What should I do?
Please contact our support.
What is the checksum for the desktop client download?
The checksum (SHA256) is:
  • Windows 7+, version 4af651311cabed675044d089b1e0f61d729ca34ab5c364e116aed03bf18e4ff7
  • Mac OS X 10.12+, version f15e6d9a494218900e4863706203e5d02ec39f846df7d6992fad3e7e292e8fe2